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eBooks


Ten Ways Voice Will Disrupt the Workplace In the Next Five Years

New innovations are quickly emerging that will change the way we do everything. This eBook answers many questions about the fast-evolving role of voice that’s revitalising workforce efficiency and reimagining the entire customer experience.

Unified Communications as a Service for Dummies®

From compelling case studies to a handy glossary of terms, this eBook unpacks everything you need to most effectively bring your messaging, video, and phone together via the cloud.

What your Business Needs for a Hybrid & Remote-First Workplace

Whether your business adopted hybrid working, remote or something in-between, the transition likely hasn’t been simple. In this eBook, we share advice on exactly what you need for a hybrid or remote-first workplace.

Connecting the Unconnected: Satellite’s Role in Digital Transformation

This e-book looks at the massive opportunity for growth in mobile, fixed broadband and Pay-TV/OTT video penetration, and unpacks the mutual benefits of partnerships between satellite providers and MNOs.

Fast Chats


Digitization in Sub-Saharan Africa: Paving the Way for 5G

Todd Ashton, Head of Ericsson South and East Africa, talks about digitization in Sub-Saharan Africa thanks to 4G bringing endless opportunities such as mobile money & how the region is paving the way for 5G.

The Future of Satellite and 5G in Africa

In this Fast Chat interview, Connecting Africa Editor, Paula Gilbert, is joined by Semin Hassanaly from ST Engineering iDirect to discuss how hybrid Satellite 5G networks can enable new business cases for MNO's.

Emerging Trends in African Satellite Connectivity

Regional Vice President, Africa for ST Engineering iDirect, Pieter-Paul Mooijman, joins Connecting Africa Editor, Paula Gilbert, to discuss satellite’s role in Africa’s digital transformation.

Webinars


Africa Green ICT: Lighting Up a Sustainable Continent

The Africa Green ICT Webinar 2022 brought together tech industry leaders and senior industrial analysts to explore how to achieve zero-carbon targets and practice green development in Africa.

Boosting customer experience in the digital age

This webinar explored how CRM platforms, mobile payment, lead capture, and online marketing are key factors in building a successful 21st-century digital business.

Partner Perspectives


Trustonic: Accelerating Africa's business opportunities with an adaptable 5G

Digital Solutions Group: Future proof your business with integrated customer experience

Amdocs: Boosting digital inclusion for socio-economic improvement

Trustonic: How innovative device financing can help Africa's mobile evolution

TeamViewer: Augmented reality's impact on the future of work for frontline workers

Clickatell: Chat holds the key to a vibrant growth economy in Africa

BCS Group: Unlocking Africa's connectivity future through fiber networks

Huawei: 5G is lighting up the future of North Africa

Content Pieces


Infographic: Bridging the Connectivity Gap to a Better World

Around half of the world’s population cannot access the internet, and mobile network operators, although eager to meet connectivity needs, face significant challenges in building out mobile network infrastructure in areas such as Sub-Saharan Africa’s most remote and rural regions.

Protecting operator revenues with proactive fraud prevention

Discover how enterprises can protect their cloud communications infrastructure from fraud.

The sophistication of telecom fraud is increasing, and the dramatic increase in cloud communications uptake has made it a target for fraud. Enterprises urgently need a way to halt international telecom fraud proactively as it moves across cloud platforms and telecom network.

Powering the future of small cells and beyond

Mobile data traffic has grown 4,000-fold since 2007 and will continue growing at a rate of 53 percent annually through 20201. 1,000x the bandwidth, new business models, new applications (connected cars, IoT, etc.). It’s a brand new world!

What’s required? More spectrum, the Internet of Things, and many more cell sites.

O3b mPOWER - Engineering Freedom

O3b mPOWER reaches new thresholds of system scale, flexibility, and performance -enabling you to deliver cloud-optimised network connectivity with the confidence that customers everywhere will experience service levels previously on possible over fibre.

Learn how O3b mPOWER helps you deploy cloud-optimised services that drive business growth everywhere your customers operate.

Digital Maturity – Are we on the Right Path?

The heart of digital natives’ success is that they have revolutionized how (and how easily) consumers interact with the companies or individuals they buy products and services from.

Discover how traditional CSPs are faring on their digital transformation strategies and what digital maturity models are and how can they help.

Finding Visibility and Control in a Hybrid World – A Framework for Defining Your Service Monitoring Strategy

As organizations adopt transformational technologies (like hybrid and multi-cloud, APIs, and big data) the management of business services becomes even more complex.

This whitepaper provides a framework for mapping your services and identifying gaps in your monitoring strategy and insights on how to design your organization to drive service-level improvements.

New Dell EMC PowerStore Delivers High-End Enterprise Storage Features at Midrange Price Point

As enterprises continue to undergo DX, they are looking to improve storage performance, scalability, manageability, and agility as well as IT infrastructure efficiency.

This whitepaper from First Technology KZN, a Dell Technologies Titanium partner, assists enterprises looking to improve storage performance, scalability, manageability, agility & IT infrastructure efficiency.

5G shaping the always on networks of tomorrow

5G is poised to deliver on all the exciting promises of our connected world, meaning 10 Gbps throughput, denser networks, super-low latency & unlimited potential.

Explore how subscribers are demanding more bandwidth, how mobile network operators (MNOs) are seeking new ways to profit from their networks, and a new generation of applications—from the Internet of Things (IoT) to self-driving cars to virtual reality— that are, or soon will be, in use.

Charity Partner Content


Discover about Unconnected.org's mission and the transformative impact of internet access in underserved communities in Africa and beyond.

Unconnected.org Blog: Teacher Transforms Classroom with Tech: Bills’ Story

You only need to spend a few minutes speaking to Billington Murenga to understand just how much computers have changed his life. Now, the Malawian teacher hopes that all the students in his country can get the opportunities that connection provides. Next Generation Africa and their Xulendo project are key in delivering that future.

Billington, known as Bills, is a teacher at Chaminade School in Karonga, Malawi. About 100 kilometres from where he lives in Nkhonji, the 39-year-old has spent seven years teaching geography, economics, and computer studies to some 550 students. At his school, thanks to the room of 20 computers, all of those children will get the chance to learn basic computer skills before they graduate....

Unconnected.org Blog: Rozeta Achan: Empowering Women in Kakuma Refugee Camp

25-year-old Rozeta Achan dialled in from Kakuma Refugee Camp to talk to unconnected.org.

Lots of noise could be heard in the background as Rozeta was amongst other young women in the middle of a session focused on sexual reproductive health rights.

She kindly took a break from her class which has enabled her to be a SHRT facilitator for a year and a half, using her knowledge from her Tuesday-Friday training sessions to go into the primary school in Kakuma to teach.

Arriving as a teenager in 2017, Rozeta is all too aware of the challenges that women and girls face in the camp and as such has chosen to empower young minds with the knowledge and tools to make informed decisions about their well-being.

“I chose that I needed to transform my community,” Rozeta affirms. “I need the youngsters to have the knowledge of their health and how to take care of themselves...”

Media Partner Content


IoT Now Magazine Q2 2024: spotlight on smart metering, edge intelligence, sustainability & IoT disaggregation

The Q2 issue of IoT Now is jam-packed with insights from thought leaders like IoT Analytics, Transforma Insights and Berg Insight featuring multi-page reports on sustainable manufacturing, smart metering and intelligent edge.

Southern African Wireless Communications

The latest issue of Southern African Wireless Communications magazine includes all the latest news, trends, and developments, as well as thought provoking content form industry experts. Are renewables the answer to powering Africa’s ICT sector? Will every African one day harness truly meaningful connectivity? How are ISPs empowering rural communities? With opinion pieces around TETRA’s rising influence within critical communications, the shift from towerco to infraco, and AI’s influence on the communications landscape, this issue is not to be missed.

Register here for your own regular copy of Southern African Wireless Communications

Check out the website and explore the latest issues

9 IoT applications that will change everything

Whether you are a future-minded CEO, tech-driven CEO or IT leader, you’ve come across the term IoT before. It’s often used alongside superlatives regarding how it will revolutionize the way you work, play, and live. But is it just another buzzword, or is it the as-promised technological holy grail? The truth is that Internet of Things (IoT) Applications isn’t just one thing, but a methodology of planning, implementing, and using technology to achieve a wide-ranging list of benefits.