Attendee FAQ
What is Africa Tech Festival?
expand_moreAfrica Tech Festival is the continent’s leading platform for technology, innovation and digital transformation, bringing together the people and organisations shaping Africa’s digital future.
Taking place in Cape Town, the festival connects telecom operators, technology leaders, enterprises, startups, investors, governments and regulators from across Africa and beyond for three days of business, networking, content and experiences.
The 2026 programme is built around six interconnected pillars shaping the continent’s digital growth: Telecoms & Connectivity, Data Centres, AI, Cybersecurity, Startups and Digital Transformation.
From world class content and an action packed exhibition to curated networking, startup showcases and festival experiences across Cape Town, Africa Tech Festival is where the continent’s tech ecosystem comes together to connect, collaborate and drive what comes next.
When and where is Africa Tech Festival?
expand_moreAfrica Tech Festival 2026 takes place from 17 to 19 November 2026 at the Cape Town International Convention Centre (CTICC) in Cape Town, South Africa.
The full address is:
CTICC
Convention Square
1 Lower Long Street
Cape Town, 8001
South Africa
Please note that VIP and partner events begin from 16 November, and selected experiences including AFEST, the Africa Tech Festival Awards and partner events may take place at venues outside the CTICC.
How do I access the main venue?
expand_moreWhether by plane, car, bus, bike or even water canal, there are plenty of convenient options to reach the venue. For more practical information, please click on this link.
Exhibition and Conference FAQ
Where can I find the Partnership & Exhibition packages and pricing?
expand_moreAfrica Tech Festival provides a variety of packages and pricing to cater for all budgets and event objectives. We also offer more bespoke packages to meet your business needs.
How do I become an exhibitor?
expand_moreContact us to view the live floorplans, secure your preferred spot and start maximising your event ROI!
How do I become a speaker?
expand_moreIf you're looking to provide ground breaking industry insight alongside our visionary speakers, get in touch to learn more about our thought leadership pricing and packages.
What are the operating hours of the exhibition?
expand_moreExhibition opens from 9am to 6pm on 17-18 November 2026.
Exhibition opens from 9am to 4.30pm on 19 November 2026.
Please note: Exhibitor access 7.30am-9am on all show floors with an exhibitor badge on 17 November 2026 and 8.00am-9.00am on 18-19 November 2026
How do I access my sponsor / exhibitor portal and process staff / guest registrations?
expand_moreIf you are a 2026 Sponsor or Exhibitor, your Customer Success Specialist will be in touch with your log in details to the portal closer to the event
Registration FAQ
Which pass is right for me?
expand_moreWhether you are joining us to explore the exhibition, access premium content, meet senior decision makers or make the most of the full VIP experience, there is a pass designed around how you want to experience Africa Tech Festival.
Explore our pass options to find the right one for you.
How do I reset my password?
expand_moreGo to https://africatechfestival.informafestivals.com/2026/registrations/General, enter your email address, click “Submit” and “Reset Password”. Follow the steps to reset your password.
Why am I not receiving registration or password reset emails?
expand_moreEmails may be filtered or sent to your junk folder. Add info@africatechfestival.com to your contact list and ensure that your organization allows emails from this address.
How do I change my personal information?
expand_moreLog in to your registration account and click “Edit Profile” to make changes to your personal information. Please note that you cannot change your primary email address. Contact the Registration Team if you need additional assistance.
I have a promo code. How do I use it?
expand_moreIf you have received a promo code, log in to your registration account to complete registration.
Choose your pass type and then enter your code. The discount will automatically be deducted from your total payment.
My promo code does not work. What should I do?
expand_moreIf you received a code that does not work, please contact the person or company that sent you the code to issue you a new code.
How do I upgrade my pass?
expand_moreLooking to maximise your Africa Tech Festival experience? Contact our dedicated Registration Team for assistance with your upgrade options.
How much does it cost to attend?
expand_moreAfrica Tech Festival offers a variety of registration packages to meet your needs, both free and paid for. Visit our pass options & pricing page to learn more.
Payments, Substitutions & Refunds
What forms of payment are accepted?
expand_morePayment can be made by American Express, Mastercard, or Visa.
We do not accept cash payments.
Where can I find my invoice or receipt?
expand_moreYou will receive a Registration Confirmation from info@africatechfestival.com that includes the details of your payment.
What are the Cancellation / Refund / Substitution policies?
expand_moreYou will receive a refund of your fees if you cancel your registration 57 days or more before Africa Tech Festival, subject to an administration charge equivalent to 10% of the total amount of your fees plus Taxes (if applicable). Informa regrets that the full amount of your fee remains payable if your cancellation is 56 days or less before the event or if you fail to attend the event. If a cancellation changes the entitlement to a multi-registration discount, the lowest value registration will be cancelled first.
No cancellations are accepted once any part of a single or multi registration party has accessed the pre-Event networking or partnering facilities, applications or platforms, including the event app.
Substitutions with employees from your organisation are welcome at any time but in all other respects delegate registrations are issued for your personal use only and cannot be shared with any person during the event. You may not purchase registrations as agent for any third party, sell or otherwise transfer your registration to others, or exploit the registration commercially or non-commercially in any way.
Contact the Registration Team for assistance.
Visa Information
Do I need a visa to enter South Africa?
expand_moreFor information on South Africa visa requirements click here. You can also consult with your local embassy or consulate-general for travel information.
How do I get a Visa Invitation Letter?
expand_moreInforma can provide you with a visa invitation letter to submit with your visa application, should it be required. You can request the letter during registration or by logging back in to your registration account. Your registration must be complete, and paid in full if required, before your visa invitation letter is issued.
Informa / Africa Tech Festival do not take responsibility for the issuance of visas. We are unable to assist with visa applications beyond the issuance of the visa invitation letter.
VIP / Speaker / Press
I applied for a VIP pass. What happens next?
expand_moreOnce you submit your application, you will receive an email confirming your request. You will be notified within 5 business days by email regarding the status of your request.
I am a Speaker. How do I register?
expand_moreIf you have been confirmed as a Speaker you will receive an email invitation from info@africatechfestival.com with instructions to register. To enquire about Speaker opportunities, contact info@africatechfestival.com
I am a member of the Press / Content Creator. How do I apply for accreditation?
expand_moreClick here to apply for a Press or Creator Pass. You will be notified within 5 business days by email of the status of your application.
Accessibility & Onsite
What is your child attendance policy?
expand_moreAfrica Tech Festival is open to delegates aged 18 and older. Children aged 16 and 17 and infants under the age of 2 may attend only when accompanied by a parent or legal guardian. Entry will not be permitted unless the parent or legal guardian completes the Informa Festivals Child Attendance Waiver, which must be requested from the Registration Team at info@africatechfestival.com before the event, or during the event at a Customer Service desk in the main registration area at CTICC 1 or at registration in the foyer at CTICC 2.
Please note:
Children aged 2 to 15 are not permitted at Africa Tech Festival.
Parents/guardians must present valid photo ID when entering the event with a child.
We appreciate your cooperation in helping us maintain a safe and comfortable environment for all attendees.
How do I request additional accessibility needs to participate in this event?
expand_morePlease contact the Registration Team to let us know what you need to participate fully in this event. We will make every effort to accommodate all requests and will update you by email. Given the proximity to the event date, please include "Urgent Accessibility Request" in your email subject line to ensure we can review and process your request in time.
How do I collect my badge at the CTICC?
expand_moreYour badge collection email will be sent to your registered email address once you complete registration. Please monitor your inbox for detailed instructions on event access and badge pickup procedures.
- Photo ID is mandatory for badge collection
- You must collect your own badge (no one can collect on your behalf)
- You can also print your badge onsite using the QR code in the Africa Tech Festival app