Attendee FAQ
What is Africa Tech Festival?
expand_moreAfrica Tech Festival is a jam-packed, energy-filled week that celebrates Africa’s vibrant tech scene. We bring a passionate community of 15,000+ movers and shakers and showcase the most inspiring examples of tech as a force for good.
How? Thanks to a supercharged programme where thrilling new features, content and experiences run alongside the main stars of the show, namely our anchor events AfricaCom, AfricaTech, AfricaIgnite, and The AI Summit Cape Town.
AfricaCom is dedicated to telecoms, connectivity and digital infrastructure. AfricaTech explores innovative, disruptive technologies. AfricaIgnite, with an exclusive track dedicated empowering entrepreneurs and The AI Summit Cape Town unleashes the potential of AI in business.
Cape Town, this November, is YOUR gateway to the future. Join us to experience a perfect balance of business opportunities, future-focused content and true festival fun that will help you power the continent’s digital transformation.
When and where is Africa Tech Festival?
expand_moreAfrica Tech Festival will take place November 11-13, 2025 in Cape Town and is hosted at the Cape Town International Convention Centre (CTICC).
The full address is: CTICC, Convention Square, 1 Lower Long Street, Cape Town, 8001, South Africa
Please note: Some features such as AFEST, the Africa Tech Festival Awards and partner-run events will be hosted outside the CTICC.
How do I access the main venue?
expand_moreWhether by plane, car, bus, bike or even water canal, there are plenty of convenient options to reach the venue. For more practical information, please click on this link.
Can children attend the event?
expand_moreAttendees must be 16 years or older to attend any portion of Africa Tech Festival.
Exhibition and Conference FAQ
Where can I find the Partnership & Exhibition packages and pricing?
expand_moreAcross the two expo halls, the content stages, meeting rooms and offsite events, Africa Tech Festival provides a variety of packages and pricing to cater for all budgets and event objectives. We also offer more bespoke packages to meet your business needs.
How do I become an exhibitor?
expand_moreContact us to view the live floorplans, secure your preferred spot and start maximising your event ROI!
How do I become a speaker?
expand_moreIf you're looking to provide ground breaking industry insight alongside our visionary speakers, get in touch to learn more about our thought leadership pricing and packages.
Where can I find the Agenda?
expand_moreDiscover which sessions align with your business objectives by viewing the agenda today!
What are the operating hours of the exhibition?
expand_moreExhibition opens from 10am to 6pm on 11-12 November 2025.
Exhibition opens from 10am to 4.30pm on 13 November 2025.
Please note: Exhibitor access 8am-10am on all show shows with an exhibitor badge
How do I access my sponsor / exhibitor portal and process staff / guest registrations?
expand_moreThe Exhibitor Portal will be live soon. Your Customer Success Specialist will be in touch with your log in details.
Registration FAQ
Which pass is right for me?
expand_moreFind your path to see which option is best for you
How do I reset my password?
expand_moreGo to https://atf.informafestivals.com/2025/registrations, enter your email address, click “Submit” and “Reset Password”. Follow the steps to reset your password.
Why am I not receiving registration or password reset emails?
expand_moreEmails may be filtered or sent to your junk folder. Add info@africatechfestival.com to your contact list and ensure that your organization allows emails from this address.
How do I change my personal information?
expand_moreLog in to your registration account and click “Edit Profile” to make changes to your personal information. Please note that you cannot change your primary email address. Contact the Registration Team if you need additional assistance.
I have a promo code. How do I use it?
expand_moreIf you have received a promo code, log in to your registration account to complete registration.
Choose your pass type and then enter your code. The discount will automatically be deducted from your total payment.
My promo code does not work. What should I do?
expand_moreIf you received a code that does not work, please contact the person or company that sent you the code to issue you a new code.
How do I upgrade my pass?
expand_moreLooking to maximise your Africa Tech Festival experience? Contact our dedicated Registration Team for assistance with your upgrade options.
How much does it cost to attend?
expand_moreAfrica Tech Festival offers a variety of registration packages to meet your needs, both free and paid for. Visit our pass options & pricing page to learn more.
Payments, Substitutions & Refunds
What forms of payment are accepted?
expand_morePayment can be made by American Express, Mastercard, or Visa.
We do not accept cash payments.
Where can I find my invoice or receipt?
expand_moreYou will receive a Registration Confirmation from info@africatechfestival.com that includes the details of your payment.
What are the Cancellation / Refund / Substitution policies?
expand_moreYou will receive a refund of your fees if you cancel your registration 57 days or more before Africa Tech Festival, subject to an administration charge equivalent to 10% of the total amount of your fees plus Taxes (if applicable). Informa regrets that the full amount of your fee remains payable if your cancellation is 56 days or less before the event or if you fail to attend the event. If a cancellation changes the entitlement to a multi-registration discount, the lowest value registration will be cancelled first.
No cancellations are accepted once any part of a single or multi registration party has accessed the pre-Event networking or partnering facilities, applications or platforms, including the event app.
Substitutions with employees from your organisation are welcome at any time but in all other respects delegate registrations are issued for your personal use only and cannot be shared with any person during the event. You may not purchase registrations as agent for any third party, sell or otherwise transfer your registration to others, or exploit the registration commercially or non-commercially in any way.
Contact the Registration Team for assistance.
Visa Information
Do I need a visa to enter South Africa?
expand_moreFor information on South Africa visa requirements click here. You can also consult with your local embassy or consulate-general for travel information.
How do I get a Visa Invitation Letter?
expand_moreInforma can provide you with a visa invitation letter to submit with your visa application, should it be required. You can request the letter during registration or by logging back in to your registration account. Your registration must be complete, and paid in full if required, before your visa invitation letter is issued.
Informa / Africa Tech Festival do not take responsibility for the issuance of visas. We are unable to assist with visa applications beyond the issuance of the visa invitation letter.
VIP / Speaker / Press
I applied for a VIP pass. What happens next?
expand_moreOnce you submit your application, you will receive an email confirming your request. You will be notified within 5 business days by email regarding the status of your request.
I am a Speaker. How do I register?
expand_moreIf you have been confirmed as a Speaker you will receive an email invitation from info@africatechfestival.com with instructions to register. To enquire about Speaker opportunities, contact info@africatechfestival.com
I am a member of the Press / Content Creator. How do I apply for accreditation?
expand_moreClick here to apply for a Press or Creator Pass. You will be notified within 5 business days by email of the status of your application.
Accessibility & Onsite
What are the age requirements to access the event?
expand_moreThe minimum age for entry is 16 years old. The organisers reserve the right at any time, without liability, to restrict entry to anyone under the age of 16 years old.
Please contact the Registration Team if you have questions about age requirements and access.
How do I request additional accessibility needs to participate in this event?
expand_morePlease contact the Registration Team to let us know what you need to participate fully in this event. We will make every effort to accommodate all requests and will update you by email. To ensure that we have time to review your enquiry, please register and make your request by 24 October, 2025.
How do I collect my badge at the CTICC?
expand_moreYour badge collection QR code will be sent by email starting the week of 27 October, 2025. Once you arrive onsite at the event, scan the QR code at a Badge Collection kiosk at the CTICC to collect your badge. You can also scan the Check-in QR code in the event app to collect your badge.