Africa Tech Festival
Exhibitor Service Manual
For AfricaIgnite Pods
Here you will find the relevant information and forms to complete for the event. If you have any questions, please contact Customer Success as per the welcome email. Please ensure you read each section carefully and meet the required deadlines. We look forward to working with you in making this a successful event!
CONTENTS
EVENT INFORMATION
VENUE
CTICC I Cape Town
CTICC 1
Convention Square,
1 Lower Long Street,
Cape Town, 8001, South Africa
CTICC 2
Corner of Heerengracht,
& Rua Bartholomeu Dias, Foreshore,
Cape Town, 8001, South Africa
EVENT HOURS
FLOORPLAN
WHAT'S NEXT
If you have purchased a pod package, you will be required to complete the below steps:
- Review your stand package and inclusions
- Submit an ai or eps logo and a jpeg or png logo to the Exhibitor Portal (EV2) by 1st October
- Complete the electronic Health & Safety Form by 1st October
- Confirm your preferred exhibitor name and submit your logo for panel to Jane & Paul by 22nd October
- Register your staff on the Exhibitor Portal (EV2) by 1st November
- Review our additional policies
YOUR PACKAGE INCLUSIONS
Here you will find details about the inclusions for pods. Please refer to your contract, or welcome email, if you are unsure of your contracted package. By clicking on the link below you will be able to see what is included based on the size of your stand space along with visuals of the items.
COMPULSORY RESPONSIBILITIES
The following responsibilities are all compulsory in order for us to deliver your event package, please ensure you complete each task by the deadlines outlined below.
COMPLETE H&S FORM
Health & Safety at our shows is extremely important to keep EVERYONE safe.
Before arriving onsite we ask that all exhibiting companies to complete the Health & Safety Form. It's a requirement of all companies to read through the Informa Tech Rules & Regulations Handbook & complete the H&S form.
TIP: Enter "Africa Ignite Pod" and "Hall 6" when prompted as we have not assigned pod numbers.
If the form has not been submitted, or is not completed to an appropriate standard, Informa Tech organizers reserve the right to refuse build/admission to the show or ask you/your stand contractor (if applicable) to resubmit the form with further information.
IMPORTANT: All forms are due for submission by 1st October.
CONFIRM YOUR NAMEBOARD AND LOGO
Please submit the below to Jane & Paul by 22nd October :
- An AI/EPS/PDF logo (vector format only)
- Your preferred exhibitor name to be printed on the nameboard
Optional: If you would like to upgrade your logo panel to a full graphic print, please get in touch with our contractor Jane & Paul for pricing and dimensions. The deadline for full panel artwork will also be 22nd October
FURTHER INFORMATION
Please see below further information you may need regarding your presence at Africa Tech Festival.
ADDITIONAL ORDERS POLICY
Due to space constraints in the start-up areas, additional branding materials like pop-up banners, extra furniture, AV equipment, or catering services are NOT allowed.
Please do not order anything additional from our show contractor or the venue as you will not be permitted to have it on your pod and you may still be charged.
No storage or lockable cupboards are available. If providing giveaways, they must be small items that can fit on your countertop, as there is no room for boxes.
SET UP ACCESS
Pod exhibitors will not be granted access until 8am Tuesday. Please do not come earlier!
You will have access to the hall from 8am-10am on the Tuesday which will give you 2 hours to find your allocated pod and get settled in before the exhibition opens.
We kindly ask that you vacate your pod promptly when the show closes at 4:30pm on Thursday to enable us to begin dismantle as quickly as possible.
DELIVERIES
Please do not send any packages direct to the venue by post or courier, the venue do not accept direct shipping.
Informa Tech cannot be held responsible for the shipping of any equipment nor are they responsible for the collection and receipt of any deliveries.
VISA APPLICATIONS
We have partnered with Niche Dynamics to assist you with your visa application for Africa Tech Festival 2024.
Niche Dynamics can:
- Provide required supporting documentation from a South African company
- Compile your application
- Ensure your application is compliant
- Upload applications online with the Department of Home Affairs
- Secure your VFS appointment
- Follow-up with the Consulates or Embassies to ensure you get your visa outcome
Please kindly note this service is for your own account.
Contact Niche Dynamics:
Email: info@nichedynamics.co.za
Call: +27 21 914 0611 / Whatsapp: +27 84 852 3502
WIRELESS INTERFACE
As per the CTICC Client Manual, private wireless routers, access points or broadcasts, i.e. any IEEE 802.11 wireless broadcasts, are not permitted within the CTICC. Private wireless networks are often unstable and do not function as intended during events. This is due to the myriad competing and overlapping wireless networks operating in close proximity to each other. The more wireless networks in operation, the more interference is generated resulting in a less stable wireless connection for all parties. In many cases, internet connectivity will not be possible at all via a wireless connection. It is for this reason that CTICC reserves the right to cease any Non-CTICC wireless networks in order to mitigate wireless interference in the venue.
In order to go some way to mitigate wireless interference, devices used to connect to CTICC’s wireless services must be 5GHz frequency band compatible. While 5GHz compatibility will not guarantee wireless access, it will improve the chances of achieving connectivity.
Please note that the CTICC always advise that event critical services, e.g. those for demonstrations or presentations use, are provided as a dedicated, hard wired connection. This will ensure that there is no interruption to internet connectivity, as would be the risk with a wireless internet service.
TRAVEL & ACCOMMODATION
ACCOMMODATION
We are pleased to offer discounted rates for Africa Tech Festival attendees. For more information and to book please see the following link:
PLAN YOUR TRAVEL
Getting to the CTICC is easy as Cape Town is a dynamic, cosmopolitan city with well-established transport systems in place. The CTICC is also conveniently located in the central business and entertainment hub of the city, and is close to many major attractions, and places to stay and eat.
VEHICLES & PARKING
With over 1400 secure visitor parking bays available, making your way to CTICC events is that much simpler. Accessible parking bays are available in P3 and P5 Parking.
Parking is charged at an hourly rate, and guests are required to use the convenient pay-on-foot parking ticket kiosks to pay for their parking.
EVENT POLICIES
CODE OF CONDUCT
Informa Tech is dedicated to providing an inclusive and safe event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality or religion. We do not tolerate harassment of participants in any form. We are a diverse community of professionals, and we conduct ourselves professionally. Please be considerate and careful with your words and actions. Exhibitors in the expo hall, evening party hosts and organizers of concurrent activities should be aware they are subject to the code of conduct. Exhibitors and party hosts may not promote sexualized or offensive imagery or activities. Exhibition and party staff should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment. Participants asked to stop any behavior are expected to comply immediately. If a participant or sponsor engages in behavior that violates this code of conduct, Informa Tech staff may take action they deem appropriate, including warning the offender or expulsion from the event with no refund.
SUSTAINABILITY
Sustainability is increasingly important to event attendees. Exhibiting at an Informa Tech event allows you to highlight your company’s sustainability credentials and align with an event that champions sustainability. To ensure that your company and exhibiting stand are aligned with Informa’s sustainability goals:
1. View the Exhibitor Sustainability Checklist relevant to your stand type below and consider the steps as you plan your event
- Exhibitor Sustainability Checklist – For Shell Scheme Stands/Meeting Rooms & Pods
- Exhibitor Sustainability Checklist – For Space Only Stands
2. If you have a space only stand, ensure that your stand is compliant with Informa’s Better Stands programme as detailed in the Exhibitor Service Manual
PHOTOGRAPHY
By registering for this event you acknowledge recordings, video, and photographs are being taken during the event. By you entering this event, you give unqualified consent to: Informa Tech, its agents, licensees to record, use and publicise your voice, actions, likeness, and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.
DATA PROTECTION
Informa Tech do not sell, nor distribute, attendee contact information in accordance with established privacy policies. Any company claiming to have such information to sell is not affiliated with Informa, and do not have access to our confidential records.